Make

Year of Establishment: 2012

Founders:

• Ondřej Gazda (Co-founder and CEO)

• Pavel Duras (Co-founder)

• Patrik Šimek (Co-founder)

• Michal Toman (Co-founder)

• Roman Bršlica (Co-founder)

• Tomáš Schel (Co-founder)

Company Description: Make is a leading visual automation platform that enables individuals, teams, and enterprises to design, build, and automate workflows, tasks, and systems without requiring coding knowledge. Serving over 500,000 organizations globally, Make provides a flexible and scalable solution integrating with more than 2,000 pre-built applications. It facilitates process automation across various business functions such as marketing, sales, operations, and IT. Make's mission is to empower innovators to visually create and automate workflows efficiently, fostering a culture of collaboration and productivity.

AI Technologies Used: Make integrates various AI-driven applications within its automation platform. Users can leverage over 200 pre-built AI app integrations to perform tasks such as data analysis, natural language processing (NLP), and predictive analytics. These AI capabilities enhance automation, making workflows more intelligent and efficient.

Use Cases:

1. Marketing Automation: Businesses use Make to automate marketing campaigns by integrating multiple tools, leading to enhanced customer engagement and growth.

2. Sales Process Optimization: Make helps sales teams automate lead tracking and follow-ups, improving efficiency and deal conversion rates.

3. Operational Efficiency: Companies streamline internal operations by automating repetitive tasks, ensuring seamless collaboration between teams and applications.

Team Size: As of December 2023, Make employs approximately 826 individuals across multiple locations, including its headquarters in Prague and offices in Europe, Asia, and the United States.

Competitors:

• Zapier: A widely used no-code automation tool enabling integrations between thousands of apps.

• Workato: An enterprise automation platform offering AI-powered workflow automation.

• Tray.io: A powerful automation and integration platform designed for businesses.

• Power Automate (Microsoft): A low-code automation solution integrated into Microsoft’s ecosystem.

• n8n: An open-source workflow automation tool offering extensive customization capabilities.

Potential Challenges or Issues:

1. Competition from Established Players: Competing against well-funded automation platforms like Zapier and Microsoft Power Automate may pose challenges in market share growth.

2. Scalability Concerns: As demand increases, maintaining platform stability and scalability will be crucial for user retention.

3. Security & Compliance: Ensuring robust security measures and compliance with evolving data privacy regulations is essential for sustaining enterprise adoption.

Pricing Details: Make offers multiple pricing tiers:

• Free Plan: Basic automation features with limited operations.

• Core Plan: Starting at $9 per month, offering extended operations and premium integrations.

• Pro Plan: Starting at $16 per month, including advanced workflow functionalities.

• Teams & Enterprise Plans: Custom pricing based on organizational needs, including enhanced collaboration and security features.

Notable Quotes:

• "Make is redefining the way organizations approach automation, enabling them to build powerful workflows visually without coding." – Ondřej Gazda, CEO of Make.

• "Automation is the key to unlocking efficiency and innovation in modern businesses, and Make empowers users to achieve this seamlessly." – Industry Analyst, TechReview.

Sources:

• Official website: https://www.make.com/en

• Crunchbase: https://www.crunchbase.com/organization/make

• Industry reports and news articles from TechCrunch, Forbes, and LinkedIn.